Missed calls while you’re with a patient
Every unanswered call is a client who ends up booking with another clinic.
The AI answers the phone and WhatsApp and books the appointment straight into your schedule.
New
AI receptionist on phone and WhatsApp
Software for
Veterinary Clinics
Scheduling, clinical records for every animal, vaccines, consent forms and VeriFactu invoicing in a single platform. Plus an AI that answers your clinic’s phone and WhatsApp around the clock.
- We migrate your data
- Guided onboarding
- Support in Spanish
- 24/7 AI on phone and WhatsApp
- VeriFactu invoicing
- Digitally signed consent forms
- Designed for GDPR
- Owner portal
Your team is there to care for animals, not to battle with paperwork
Calls nobody can pick up during surgery, empty slots in the schedule and hours lost on invoices and consent forms. Veternexa solves each of these problems.
Clients who don’t show up
Empty slots cost money and lengthen the wait for those who really need to come in.
Automatic reminders and a waiting list that notifies clients on its own when a slot opens up.
Paper, spreadsheets and five different programs
Records in one place, invoices in another, printed consent forms and taxes in a spreadsheet.
Clinical records, digital signatures, VeriFactu invoicing and accounting all in one place.
An AI receptionist that looks after your clients 24 hours a day
It answers calls, WhatsApp and your website chat using your clinic’s information. It works on your real schedule, so the appointment is booked without anyone having to enter it by hand.
Voice calls
WhatsApp
Website chat
-
Books, changes and cancels appointments
Checks free slots by service and vet and books on the spot.
-
Knows your clinic
Services, opening hours, FAQs and location, based on your own information.
-
Adds clients to the waiting list
If there’s no slot, it adds them to the list and lets them know as soon as one opens up.
-
Hands over to a person
When needed, it alerts reception instantly and your team takes over the conversation.
Everything your veterinary clinic needs, in a single platform
From the first call to the invoice and the quarterly taxes. No more jumping from one program to another.
Veterinary clinical records for every animal
Species, breed, sex, neutering status, weight, microchip, allergies and current medication. Every consultation, treatment, vaccine and deworming is stored in the animal’s own record, never mixed up with another pet in the same family.
See the clinical recordSchedule and rooms
Day, week, month or room view. Check-in, overlap detection and the status of every appointment.
More informationVaccines and deworming
Records with product, batch, vet and next due date, also visible to the owner.
More informationConsultations and treatments
Vital signs, procedures, medication administered, weight trend and next check-up.
More informationReminders and waiting list
Appointment reminders by WhatsApp, email and SMS. If someone cancels, the waiting list offers the slot to the next client.
More informationUnified conversation inbox
WhatsApp and your website chat in one place. See what the AI has replied, pause it and take over the conversation yourself whenever you like.
More information24/7 online booking
Your clients choose the service, vet, day and time from your website in four steps.
More informationDigitally signed consent forms
Surgery and informed consent templates. The owner signs from their phone and the PDF is archived.
More informationOwner portal
Each owner logs in with their own account and checks their pets’ vaccines and medical history.
More informationVeriFactu invoicing
Invoices submitted to VeriFactu, sent by email or WhatsApp, and paid online by card.
More informationAccounting and taxes
Income, expenses, bank reconciliation and calculation of Spanish tax forms 303, 130, 111 and 347.
More informationWhatsApp and email marketing
Segmented, scheduled campaigns that respect each client’s consent.
More informationTeam and time tracking
Legally compliant clock-in, working hours, incidents, plus roles and permissions for every team member.
More informationProducts and stock
Product and stock movement control, linked to invoice lines.
More information
Clinical record
Each patient’s full history, one click away
Open any animal’s record and it’s all there: who the owner is, what allergies it has, when its next vaccine is due and what was done at every visit.
- One client, several pets, and several authorised people on the same animal (partner, family, carers).
- Microchip, allergies and current medication always visible before the consultation starts.
- History imported from your previous software, so you don’t start from scratch.
- Signed consent forms and documents linked to the animal.
Smart scheduling
A schedule that fills itself and never keeps empty slots
Appointments come in by phone, WhatsApp, your website or reception, and they all end up in the same schedule.
- Online booking by service, vet, day and time.
- Automatic reminders by WhatsApp, email and SMS before every appointment.
- Automatic waiting list: if someone cancels, the next client is notified.
- Rooms, check-in and payment in person or via a payment link.
AI voice dictation
Dictate the consultation and the AI fills in the record
You finish the examination, speak for a minute and the session is written up. You review the data and approve it.
- Vital signs, procedure and medication in their own fields, no typing needed.
- The vet approves every session before it’s signed off.
- Quick voice notes that reach the right colleague.
Invoicing and accounting
Invoice with VeriFactu and keep your taxes up to date
The invoice is generated from the consultation itself. You send it to the client by WhatsApp or email, they can pay by card and your accounts update automatically.
- Invoices submitted to VeriFactu with your own numbering.
- Online payment with Stripe and tracking of outstanding invoices.
- Bank reconciliation by importing your bank statement.
- Spanish tax forms 303, 130, 111 and 347 calculated, plus a tax calendar.
Your clinic up and running on Veternexa without the hassle
We don’t just hand you software and leave you to it. We set it up with you and adapt it to the way you work.
-
1
Kick-off call
We get to know your clinic, your team and how you work today.
-
2
Setup and data
We set up your services, opening hours and team, and import your clients, animals and medical history.
-
3
We train your AI
We prepare the voice and WhatsApp assistant with your clinic’s information.
-
4
Training and support
We train your team and stay by your side, with support in Spanish.
Security and compliance
Regulatory compliance without the headaches
Veternexa is designed around the obligations of a veterinary clinic in Spain.
VeriFactu
Invoicing ready for the Spanish Tax Agency (AEAT) system.
GDPR and consent
Marketing consent per client, plus signed and archived clinical consent forms.
Working time records
Team clock-in with a log of corrections and export.
Roles and permissions
Each person only sees and does what their role allows.
Your questions about veterinary software, answered
What is Veternexa?
Veternexa is practice management software for veterinary clinics powered by artificial intelligence. It brings together in a single platform your schedule, the clinical record of every animal, vaccines and deworming, digitally signed consent forms, VeriFactu invoicing, accounting and an AI receptionist that answers calls and WhatsApp.
How much does Veternexa cost?
We prepare a tailored proposal based on the size of your clinic, the number of vets and how you plan to use the AI (calls, reminders and WhatsApp). Request a demo and we’ll walk you through it, with no obligation.
Can I import data from my current veterinary software?
Yes. We import your clients, their animals and their clinical history from your previous system or from Excel/CSV. Our team handles the migration and checks that everything comes across correctly.
How does the AI receptionist work?
It answers calls, WhatsApp and your website chat using your clinic’s information: services, opening hours, location and frequently asked questions. It checks real availability and books, changes or cancels appointments directly in your schedule.
If a conversation needs a person, it alerts reception instantly and your team picks it up from the conversation inbox.
Can a client have several animals? And can several people share the same animal?
Yes. Each client can have as many pets as they need, each with its own record, history, vaccines and treatments. You can also link several authorised people to the same animal (partner, family members or carers) and change the main owner whenever necessary.
Is Veternexa VeriFactu compliant?
Yes. Veternexa’s invoicing is ready for VeriFactu, the Spanish Tax Agency (AEAT) system. You can issue invoices, send them by email or WhatsApp and collect payment online by card.
Can my clients book appointments online?
Yes. With the online booking widget they choose the service, vet, day and time from your website. They also receive automatic reminders by WhatsApp, email or SMS before the appointment.
How long does it take to start using Veternexa?
It depends on the size of the clinic and the data that needs migrating. We take care of the setup, the import and your team’s training so you can start working as soon as possible.
Have another question? Message us on WhatsApp
Request your demo
Give your clinic the software it deserves
We’ll show you Veternexa with real cases from your day-to-day and prepare a tailored proposal, with no obligation.