Forgotten appointments
A client who doesn’t show up is an hour lost for the whole team.
An automatic reminder a few hours beforehand, on the client’s preferred channel.
Scheduling and appointments
Veterinary scheduling with automatic reminders
All your clinic’s appointments in one clear schedule, by vet and by room. Bookings come in by phone, WhatsApp, your website or reception, and reminders go out on their own.
- Day, week, month or room view
- Reminders by WhatsApp, email and SMS
- Automatic waiting list
Fewer empty slots, fewer calls to juggle appointments
Overlaps and double bookings
Two surgeries in the same room, or a vet with two appointments at once.
Conflict detection by vet and by room when the appointment is created.
Slots nobody fills
Someone cancels at the last minute and that slot goes unfilled.
The waiting list notifies the next person as soon as the slot opens up.
Everything a veterinary clinic’s schedule needs
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Views that suit you
Day, week, month or by room, with each appointment’s colour and status.
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Rooms and operating theatres
Assign a room to each appointment and prevent two procedures from clashing.
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Appointment workflow
Confirmed, checked in, in consultation and completed: the whole team sees where each patient is.
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Automatic reminders
Notifications when an appointment is created, confirmed, rescheduled or cancelled, plus an advance reminder.
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Waiting list
If a slot opens up, it’s offered to the next client, who replies on WhatsApp.
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Payment from the appointment
Take payment at the front desk or send a card payment link.
Bookings from any channel
Appointments land in the schedule on their own
The AI receptionist books by phone and WhatsApp, your clients can book from your website and reception creates the rest. Everything ends up in the same schedule, with real availability.
- Real availability by service and vet.
- Online booking in four steps from your website.
- Automatic confirmation to the client.
Smart waiting list
A free slot is no longer a lost slot
When someone cancels, Veternexa notifies whoever was waiting. If they accept, the appointment is booked; if they don’t reply in time, it moves on to the next person.
- Automatic notification when a slot opens up.
- One-click reply on WhatsApp.
- Automatic expiry and hand-off to the next in line.
Questions about scheduling and appointments
Which channels are appointment reminders sent through?
WhatsApp, email and SMS. You decide how many hours in advance the reminder is sent.
Can I organise the schedule by room?
Yes. As well as by day, week and month, you can view the schedule by room and assign each appointment the room or operating theatre where it will take place.
Can my clients book without calling?
Yes, with the online booking widget on your website or by talking to the AI receptionist on WhatsApp or by phone.
Works even better with
Request your demo
Give your clinic the software it deserves
We’ll show you Veternexa with real cases from your day-to-day and prepare a tailored proposal, with no obligation.