WhatsApp on a shared phone
Messages that get read and forgotten, with no idea who’s replying.
One inbox for the whole team, on the computer.
Conversations
A unified WhatsApp and web chat inbox for your clinic
All your conversations with clients in one place. See what the AI has replied, what’s pending and who needs a person.
- WhatsApp and web chat
- AI and team in the same inbox
- Real time
No message left unanswered
Scattered channels
WhatsApp in one place and the website chat in another.
Every channel in a single inbox.
What did the AI say?
If the AI replies, you need to know what it said.
You see the whole conversation and can step in at any time.
An inbox designed for the front desk
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Useful filters
All, handled by AI, by a human or unread.
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Pause the AI
Stop the agent in a conversation and take over yourself.
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Human handover
Real-time alert when a client needs a person.
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Attachments
Send and receive photos and documents.
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Archive
Keep the inbox tidy by archiving closed conversations.
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Real time
New messages appear instantly, no reloading.
AI + team
The AI handles the repetitive, your team the important
The AI receptionist answers most enquiries. When something needs judgement, the conversation passes to your team with the full context.
- Complete history of every conversation.
- Client context when you take over.
Questions about conversation inbox
Which channels come into the inbox?
WhatsApp and your website chat. Calls are handled by the voice agent.
Can I reply myself instead of the AI?
Yes. You can pause the AI in any conversation and reply yourself; afterwards you can switch it back on.
Can photos be sent?
Yes, the inbox supports attachments.
Works even better with
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We’ll show you Veternexa with real cases from your day-to-day and prepare a tailored proposal, with no obligation.